How to install and use the machine?
We have English teaching manuals and videos. All the videos covering every step of machine disassembly, assembly, and operation will be provided to our customers.
What if I don't have export experience?
We have reliable forwarder agents who can ship items to you by sea, air, or express directly to your doorstep. We will help you choose the most suitable shipping service.
Can you provide free shipping to a sea port?
Yes, we provide free shipping to your convenient sea port. If you have an agent in China, we can also ship it to them for free.
How is your technical support?
We provide lifetime online support through various messaging platforms and email. Any problems after delivery will be addressed via video calls; our engineers can also travel overseas to assist if necessary.
How can I make sure it's a secure transaction?
The company has always operated with integrity since 1994. We support standard platform transactions and welcome both new and regular customers to negotiate with us.
Can you get the machine customized for us?
Of course. Brand name, machine color, and uniquely designed patterns are all available for customization according to your requirements.