❓ Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
The minimum order quantity is 1 unit.
What is the typical lead time for delivery?
Lead time depends on the specific model. We normally maintain stock for quick delivery on standard configurations.
How are the machines delivered?
For heavy industrial machinery, delivery is primarily handled via sea freight in secure wooden cases.
What payment methods are accepted?
You can pay for your order via T/T (Telegraphic Transfer) and L/C (Letter of Credit).
Is OEM customization available?
Yes, OEM services including logo printing are possible for certain order quantities.
What is the warranty and support policy?
We provide a standard one-year warranty which includes comprehensive online technical support and free training for machine operation.
Axis Print
