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Frequently Asked Questions
How soon can I receive the quotation?
For most projects, once we understand your needs, we can provide you with a quotation within 48 hours.
Can I customize the solution?
Yes, we design and build each project according to the specific needs of individual customers.
What is the delivery time for mass production?
Typically within 10-15 working days after receiving 100% payment. The delivery date for large machines is subject to negotiation.
What is your delivery period?
We accept EXW, FOB, etc. You can choose the most convenient or cost-effective method.
How do you ensure quality and warranty?
The machine is guaranteed for 1 year. Damage caused by man-made or natural disasters is not covered. Technical assistance is available after the warranty period for a service fee.
What is the ordering process?
Inquiry → Quotation → Negotiate Details → Confirm Order → Sign Contract → Payment → Mass Production → Readiness → Delivery → Further Cooperation.